Support
Beyond the documentation, the Metawidget community provides a number of support options:
Community Forums
Metawidget forums are hosted on SourceForge. Access to the forum is free, but there is no guarantee of getting help in this forum. To secure our response, you may consider enterprise support described below.
| Audience | Forum | |
|---|---|---|
| Metawidget Users | Discuss developing applications using Metawidget. Get help with troubleshooting, advice on implementation, and strategies for improving your application | Visit |
| Metawidget Developers | For the Metawidget development team to discuss work on the next release | Visit |
Community Internet Relay Chat (IRC)
Metawidget community members can be found in the #metawidget IRC channel on irc.freenode.net. You will need an IRC client or try http://webchat.freenode.net.
Community Wiki
Metawidget's Community Wiki is hosted on SourceForge.
Click here to visit the Wiki.
Commercial Support & Training
We provide an hour based Enterprise Support Service. After subscribing to a term, your account will be granted a number of hours that we can spend on assistance. Our enterprise services include:
- Fast response times
- Unlimited number of cases
- High priority to your issues and requests
| 3 months | 6 months | 1 year | |
|---|---|---|---|
| Response time | 24h | 24h | 24h |
| Support hours granted | 10 | 20 | 40 |
| Fee | $1500 AUD | $2500 AUD | $4000 AUD |
For commercial development support, production support, and training please contact us.
