Support
Beyond the documentation, the Metawidget community provides a number of support options:
Kennard Consulting's Blog
Complete code samples, hints, tips and answers to frequently asked questions can be found on Kennard Consulting's Blog. The blog includes a searchable archive.
Community Forums
Metawidget forums are hosted on SourceForge. Access to the forum is free, but there is no guarantee of getting help in this forum. To secure our response, you may consider commercial support.
| Audience | Forum | |
|---|---|---|
| Metawidget Users | Discuss developing applications using Metawidget. Get help with troubleshooting, advice on implementation, and strategies for improving your application | Visit |
| Metawidget Developers | For the Metawidget development team to discuss work on the next release | Visit |
Community Internet Relay Chat (IRC)
Metawidget community members can be found in the #metawidget IRC channel on chat.freenode.net. You will need an IRC client or try http://webchat.freenode.net.
Commercial Support & Training
We provide an hour based Commercial Support Service. After subscribing to a term, your account will be granted a number of hours that we can spend on assistance. Our commercial services include:
- Fast response times
- Unlimited number of cases
- High priority to your issues and requests
- Covers development support, production support, and training
| 3 months | 6 months | 1 year | |
|---|---|---|---|
| Response time | 24h | 24h | 24h |
| Support hours granted | 10 | 20 | 40 |
| Fee | $1,500 AUD | $2,500 AUD | $4,000 AUD |
For more details please contact us.
